I am having problems making a deposit. How do I get help?

For assistance in making a deposit, MarketsWorld offers the following options:

  1. If your deposit attempt is unsuccessful, you may request Live Chat customer support. Once selected, our live chat customer services agents will assist you with your deposit.
  2. If you you are attempting to deposit during hours when the world’s markets are closed for trading, and there is no customer services agents to take you Live Chat request you will be able to leave a message there and will receive a reply within 24 hours via email.
  3. If you wish to receive assistance via email, simply contact [email protected].