Why can’t I place a trade?

There are a few possibilities why you may not be able to place a trade. You must be logged in to your account, the underlying asset or instrument must be open for trading, and you must have sufficient funds in your account for the trade.

If all of the above are in order and you are still not able to trade, please try refreshing the trade page. It may be that your session expired if there was no trading activity for a prolonged period of time which may have caused an automatic session expiry and log out.

If you still are having difficulty placing a trade, please contact us via Live Chat or Customer Support for further assistance.